Privacy Policy

1. Information We Collect

To provide a smooth booking experience, we collect the following details:

• Contact Details: Your name and phone number (for WhatsApp or Call coordination).
• Location Data: Your pickup and drop-off points to calculate routes and inform the driver.
• Device Information: Basic browser type and IP address to prevent spam bookings.

2. How We Use Your Data

Your information is strictly used for:

• Connecting you with an available auto-rickshaw driver.
• Sending booking confirmations and trip updates via WhatsApp/SMS.
• Improving our platform's local route suggestions in Dwarka.

3. Data Sharing (Drivers)

As a booking platform, we must share your pickup location and contact number with the independent driver assigned to your trip. We do not sell your personal data to third-party marketing companies.

4. Data Security

We implement standard security measures to protect your information. However, since we facilitate bookings via external links (like WhatsApp), we encourage you to be mindful of the information you share directly with drivers during the ride.

5. Your Rights

You can request to have your booking history or contact details removed from our database at any time by contacting our support team.